Contact · İstanbul, Türkiye · Five languages

One message reaches
a person, not a form.

No ticket queue, no "a representative will contact you within 48 hours". Write on WhatsApp and someone who actually knows the products answers — usually the same day, in English, Turkish, Spanish, Arabic or Russian.

02 — Where we are

Two addresses.
Both in İstanbul.

Visitors are welcome — tell us when you're coming so the right people are in the building.

The plant

Production & laboratory

Akçaburgaz Mah. 153. Sok. No:5
Esenyurt / İstanbul · Türkiye

+90 541 818 71 08 [email protected]
The office

Commercial & export

Ambarlı Mah. Prof. Dr. Mehmet Safa Karatay Sok.
Oktay Apt. No:2, İç Kapı No:8
Avcılar / İstanbul · Türkiye

+90 212 423 05 17 [email protected]
03 — How we answer

Five languages.
One number.

Languages

English · Türkçe · Español · العربية · Русский

Write in whichever is comfortable. If the first reply comes back in English, it is because it was faster — say the word and we switch.

Timing

Same day, most days

We are on UTC+3. Messages sent during Turkish working hours are usually answered within the hour; anything overnight is answered the next morning.

What helps

Say your country first

It decides everything: which channel reaches you, which documents your customs authority needs, and whether the territory is open. One word saves two messages.

04 — Elsewhere

Where the footage
actually lives.

Most of what we do ends up on camera before it ends up in a brochure.