Distance Sales Contract

1.PARTIES

This Contract has been executed by and between the parties below under the terms and conditions set forth below.

‘BUYER’; (hereinafter referred to as the “BUYER” in this Contract)

FULL NAME:

ADDRESS:

‘SELLER’; (hereinafter referred to as the “SELLER” in this Contract)

FULL NAME:

ADDRESS:

By accepting this Contract, the BUYER acknowledges in advance that, upon confirming the order subject to this Contract, they will be obliged to pay the price of the order and any additional charges such as shipping fees and taxes, if applicable, and that they have been informed accordingly.

2.DEFINITIONS

In the implementation and interpretation of this Contract, the terms listed below shall have the meanings ascribed to them alongside.

MINISTER: Refers to the Minister of Customs and Trade,

MINISTRY: Refers to the Ministry of Customs and Trade,

LAW: Refers to the Law No. 6502 on the Protection of Consumers,

REGULATION: Refers to the Regulation on Distance Contracts (OG: 27.11.2014/29188)

SERVICE: Refers to any consumer transaction other than the provision of goods, performed or committed to be performed in exchange for a fee or benefit.

SELLER: Refers to the company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf of or for the account of the party offering the goods.

BUYER: Refers to the natural or legal person who acquires, uses, or benefits from a good or service for purposes that are not commercial or professional.

SITE: Refers to the website owned by the SELLER.

ORDERING PARTY: Refers to the natural or legal person who requests a good or service through the website owned by the SELLER,

PARTIES: Refers to the SELLER and the BUYER,

CONTRACT: Refers to this contract executed between the SELLER and the BUYER,

GOODS: Refers to movable items subject to purchase, as well as intangible goods prepared for use in electronic environment such as software, audio, video, and similar content.

3.SUBJECT

This Contract sets forth the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the specifications and sales price of which are stated below, ordered electronically by the BUYER through the website owned by the SELLER.

The prices listed and advertised on the website are the sales prices. The advertised prices and offers remain valid until they are updated or modified. Prices announced for a limited period are valid until the end of the specified period.

SELLER INFORMATION

Company Name:

Address:

Phone:

Fax:

Email:

BUYER INFORMATION

Recipient:

Delivery Address:

Phone:

Fax:

Email/Username:

ORDERING PARTY INFORMATION

Full Name/Title:

Address:

Phone:

Fax:

Email/Username:

INFORMATION ON THE PRODUCT(S) SUBJECT TO THE CONTRACT

1.The main characteristics of the good(s)/product(s)/service(s) (type, quantity, brand/model, color, number of items) are published on the website owned by the SELLER. If a campaign is organized by the SELLER, the main characteristics of the relevant product can be reviewed during the campaign period. The campaign is valid until its specified end date.

7.2. The prices listed and advertised on the website are the sales prices. The advertised prices and offers remain valid until they are updated or modified. Prices announced for a limited period are valid until the end of the specified period.

7.3. The total sales price of the goods or services subject to this contract, including all taxes, is shown below.

Product Description

Quantity

Unit Price

Subtotal
(VAT Included)

Shipping Fee

Total:

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the product delivery fee, shall be borne by the SELLER.

INVOICE INFORMATION

Full Name/Title:

Address:

Phone:

Fax:

Email/Username:

Invoice Delivery: The invoice will be delivered to the billing address together with the order at the time of delivery.

GENERAL PROVISIONS

9.1. The BUYER accepts, declares, and undertakes that they have read and understood the preliminary information regarding the essential characteristics of the product subject to the contract, its sales price, payment method, and delivery details on the website of the SELLER, and that they have provided the necessary confirmation electronically. By confirming the Preliminary Information electronically, the BUYER also accepts, declares, and undertakes that they have accurately and completely received the SELLER’s address, the essential characteristics of the ordered products, the price of the products including taxes, and information on payment and delivery, as required to be provided by the SELLER before the conclusion of the distance sales contract.

9.2. Each product subject to the contract shall be delivered to the BUYER or to the person and/or entity at the address specified by the BUYER within the period stated in the preliminary information section on the website, depending on the BUYER’s place of residence, provided that it does not exceed the legal period of 30 days. In the event that the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER accepts, declares, and undertakes to deliver the product subject to the Contract completely, in accordance with the specifications stated in the order, along with warranty certificates, user manuals, and other required information and documents, if applicable; to provide the product free from any defects and in compliance with legal regulations and standards; to perform its obligations in accordance with the principles of honesty and good faith; to maintain and enhance the quality of service; to exercise necessary care and diligence during the performance of the work; and to act with prudence and foresight.

9.4. The SELLER may supply a different product of equal quality and price, provided that the BUYER is informed and their explicit consent is obtained before the expiration of the SELLER’s obligation to perform under the contract.

9.5. In the event that the fulfillment of the product or service subject to the order becomes impossible and the SELLER is unable to fulfill its contractual obligations, the SELLER accepts, declares, and undertakes to notify the consumer in writing within 3 days from the date of learning of this situation and to refund the total amount paid by the BUYER within 14 days.

9.6. The BUYER accepts, declares, and undertakes that they will confirm this Contract electronically for the delivery of the product subject to the Contract, and that in the event the payment for the product is not made and/or is canceled in the bank records for any reason, the SELLER’s obligation to deliver the product shall cease.

9.7. The BUYER accepts, declares, and undertakes that if, after the delivery of the product to the BUYER or to the person and/or entity at the address specified by the BUYER, the payment for the product is not made to the SELLER by the relevant bank or financial institution due to the unauthorized and unlawful use of the BUYER’s credit card by unauthorized persons, then the BUYER shall return the product to the SELLER within 3 days, with the shipping costs to be borne by the SELLER.

9.8. The SELLER accepts, declares, and undertakes that if it is unable to deliver the product subject to the contract within the specified time due to force majeure situations—such as events that arise beyond the control of the parties, which could not be foreseen in advance and which prevent and/or delay the fulfillment of obligations—it will notify the BUYER of this situation. The BUYER shall have the right to request from the SELLER the cancellation of the order, replacement of the product subject to the contract with an equivalent (if available), and/or the postponement of the delivery until the obstructive condition is eliminated. In the event of order cancellation by the BUYER, if the payment was made in cash, the product amount will be refunded to the BUYER in cash and in full within 14 days. If the payment was made by credit card, the product amount will be refunded to the relevant bank within 14 days following the cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average time for the amount to be reflected in the BUYER’s account after being refunded by the SELLER to the credit card may take 2 to 3 weeks, and that the reflection of this amount to the BUYER’s accounts after it is returned to the bank is entirely related to the bank’s transaction process, and the BUYER cannot hold the SELLER responsible for possible delays.

9.9. The SELLER has the right to contact the BUYER via mail, e-mail, SMS, phone calls, and other means through the address, e-mail address, landline and mobile phone numbers, and other contact information provided by the BUYER in the registration form on the website or updated later by the BUYER, for communication, marketing, notifications, and other purposes. By accepting this contract, the BUYER accepts and declares that the SELLER may engage in the communication activities mentioned above.

9.10. The BUYER shall inspect the goods/service subject to the contract before accepting delivery; goods/services that are damaged or defective—such as dented, broken, or with torn packaging—shall not be accepted from the shipping company. Any goods/services accepted upon delivery shall be deemed to be undamaged and in good condition. After delivery, the responsibility for carefully preserving the goods/services lies with the BUYER. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must also be returned.

9.11. If the holder of the credit card used during the order is not the same person as the BUYER, or if a security risk is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the BUYER to provide identification and contact information of the cardholder, the credit card statement from the previous month, or a written confirmation from the cardholder’s bank verifying that the credit card belongs to them. The order will be put on hold until the requested information/documents are provided. If these requests are not fulfilled within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided while registering on the SELLER’s website is accurate and truthful, and that in the event the SELLER incurs any damages due to the inaccuracy of such information, the BUYER shall immediately, in cash and in full, compensate the SELLER upon the first request.

9.13. The BUYER hereby accepts and undertakes in advance to comply with the provisions of the applicable legal regulations while using the website owned by the SELLER and not to violate them. Otherwise, all legal and criminal liabilities that may arise shall rest solely and exclusively with the BUYER.

9.14. The BUYER may not use the SELLER’s website in any way that disrupts public order, violates general morality, is disturbing or harassing to others, for any unlawful purpose, or in a manner that infringes on the material and moral rights of others. Furthermore, the BUYER may not engage in any activities that prevent or hinder other members from using the services, such as sending spam, viruses, Trojan horses, and similar actions.

9.15. Links to other websites and/or content that are not under the control of the SELLER and/or are owned or operated by third parties may be provided through the SELLER’s website. These links are provided solely for the convenience of the BUYER and do not constitute an endorsement of any such website or the individuals operating it. The SELLER does not provide any guarantee regarding the information contained in the linked websites.

9.16. The member who violates one or more of the provisions listed in this contract shall be personally liable, both criminally and legally, for such violation and shall hold the SELLER harmless from any legal and criminal consequences arising from such violations. Furthermore, in the event that the matter is brought into the legal domain due to the violation, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership agreement.

RIGHT OF WITHDRAWAL

10.1. In distance contracts related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by refusing the goods within 14 (fourteen) days from the date of delivery to the BUYER or the person/entity at the address specified by the BUYER, without assuming any legal or penal liability and without providing any justification, provided that the SELLER is notified. In distance contracts related to the provision of services, this period begins from the date the contract is signed. In service contracts where the performance of the service has begun with the consumer’s approval before the expiration of the withdrawal period, the right of withdrawal cannot be exercised. The costs arising from the use of the right of withdrawal shall be borne by the BUYER. By accepting this contract, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.

10.2. In order to exercise the right of withdrawal, a written notice must be sent to the SELLER via registered mail with return receipt, fax, or e-mail within the 14 (fourteen) day period, and the product must not have been used in accordance with the provisions of this contract regarding "Products for Which the Right of Withdrawal Cannot Be Exercised." In the event that this right is exercised:

a) The invoice of the product delivered to the third party or the BUYER, (If the invoice for the product to be returned is corporate, it must be sent along with the return invoice issued by the institution. Orders with invoices issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued.)

b) The return form,

c) The products to be returned must be delivered complete and undamaged, along with their box, packaging, and any standard accessories, if applicable.

d) The SELLER is obligated to refund the total amount and return the documents that bind the BUYER within 10 days from the receipt of the withdrawal notice, and to accept the return of the product within 20 days.

e) If there is a decrease in the value of the product or if the return becomes impossible due to the fault of the BUYER, the BUYER is obligated to compensate the SELLER for the damages in proportion to their fault. However, the BUYER is not responsible for any changes or damages caused by the proper use of the product within the withdrawal period.

f) If the use of the right of withdrawal causes the total amount to fall below the campaign limit set by the SELLER, the discount amount enjoyed under the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for the following products:

Goods prepared according to the BUYER's request or clearly tailored to the BUYER's personal needs, which cannot be returned, such as lingerie, swimsuits, bikini bottoms, cosmetics, single-use products, goods with a risk of rapid spoilage or approaching expiration dates, and products that, after being delivered to the BUYER, cannot be returned due to health and hygiene concerns if the packaging is opened.Products that mix with other items after delivery and cannot be separated due to their nature.Goods related to periodicals such as newspapers and magazines, except those provided under subscription contracts.Services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer.Audio or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, and goods whose packaging has been opened by the BUYER, as their return is not possible under the Regulation. Additionally, the right of withdrawal cannot be exercised for services that have begun to be performed with the consumer's approval before the expiration of the withdrawal period, as per the Regulation.

Cosmetics and personal care products, lingerie items, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, and cassettes, as well as stationery consumables (toner, cartridges, ribbons, etc.) must remain unopened, unused, untested, and undamaged in order to be returned.

DEFAULT AND LEGAL CONSEQUENCES

The BUYER agrees, declares, and undertakes that if they default on the payment by credit card, they will pay interest in accordance with the credit card agreement between the cardholder and the bank, and will be responsible to the bank. In such a case, the relevant bank may resort to legal actions; it may claim the costs and attorney's fees from the BUYER, and in any case, if the BUYER defaults due to the debt, the BUYER agrees, declares, and undertakes to pay the damages incurred by the SELLER due to the delayed performance of the debt.

COMPETENT COURT

In disputes arising from this contract, complaints and objections will be submitted to the consumer problems arbitration board or the consumer court in the place where the consumer is domiciled or where the consumer transaction took place, within the monetary limits specified in the law below. Information regarding the monetary limit is as follows:

Effective from 28/05/2014:

a) In disputes with a value of less than 2,000.00 (two thousand) TRY, in accordance with Article 68 of the Law No. 6502 on the Protection of Consumers, they shall be submitted to the district consumer arbitration boards.

b) In disputes with a value of less than 3,000.00 (three thousand) TRY, they shall be submitted to the provincial consumer arbitration boards.

c) In cities with metropolitan status, disputes with a value between 2,000.00 (two thousand) TRY and 3,000.00 (three thousand) TRY shall be submitted to the provincial consumer arbitration boards.

This Contract is made for commercial purposes.

ENTRY INTO FORCE

The BUYER is considered to have accepted all the terms of this contract when making the payment for the order placed on the Site. The SELLER is obliged to make the necessary software arrangements to ensure that the BUYER provides confirmation that they have read and accepted this contract before the order is processed.

SELLER:

BUYER:

DATE:

DISTANCE SALES CONTRACT

1.PARTIES

This Contract has been signed between the parties below under the terms and conditions specified.

‘BUYER’; (hereinafter referred to as the “BUYER” in this Contract)

FULL NAME:

ADDRESS:

‘SELLER’; (hereinafter referred to as the “SELLER” in this Contract)

FULL NAME:

ADDRESS:

By accepting this contract, the BUYER acknowledges in advance that, upon confirming the order subject to this contract, they will be obliged to pay the price of the order and any additional charges such as shipping fees, taxes, and other specified fees, and that they have been informed accordingly.

2.DEFINITIONS

In the implementation and interpretation of this contract, the terms listed below shall have the meanings set forth next to them.

MINISTER: Refers to the Minister of Customs and Trade,

MINISTRY: Refers to the Ministry of Customs and Trade,

LAW: Refers to the Law No. 6502 on the Protection of Consumers,

REGULATION: Refers to the Regulation on Distance Contracts (OG: 27.11.2014/29188)

SERVICE: Refers to the subject of any consumer transaction other than the provision of goods, which is performed or committed to be performed in exchange for a fee or benefit.

BUYER: Refers to the natural or legal person who acquires, uses, or benefits from a good or service for purposes that are not commercial or professional.

SITE: Refers to the website owned by the SELLER.

ORDERING PARTY: Refers to the natural or legal person who requests a good or service through the website owned by the SELLER.

PARTIES: Refers to the SELLER and the BUYER.,

CONTRACT: Refers to this contract executed between the SELLER and the BUYER.

GOODS: Refers to the movable items subject to the purchase and intangible goods such as software, audio, video, and similar items prepared for use in electronic environments.

3.SUBJECT

SELLER INFORMATION

Company Name:

Address:

Phone:

Fax:

Email:

BUYER INFORMATION

Recipient:

Delivery Address:

Phone:

Fax:

Email/Username:

ORDERING PARTY INFORMATION

Full Name/Title:

Address:

Phone:

Fax:

Email/Username:

INFORMATION ON THE PRODUCT(S) SUBJECT TO THE CONTRACT

The basic characteristics of the good(s)/product(s)/service (type, quantity, brand/model, color, number of items) are published on the SELLER’s website. If the SELLER has organized a campaign, you can review the basic characteristics of the relevant product during the campaign period. The campaign is valid until the specified date.

7.3. The total sales price of the goods or services subject to the contract, including all taxes, is shown below.

Product Description

Quantity

Unit Price

Subtotal

(VAT Included)

Shipping Fee

Total:

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the product delivery fee, will be paid by the BUYER.

INVOICE INFORMATION

Full Name/Title:

Address:

Phone:

Fax:

Email/Username:

Invoice Delivery: The invoice will be delivered to the billing address together with the order at the time of delivery.

GENERAL PROVISIONS

9.1. The BUYER accepts, declares, and undertakes that they have read the preliminary information regarding the basic characteristics of the product, sales price, payment method, and delivery terms on the SELLER’s website and have acknowledged it electronically. The BUYER further accepts, declares, and undertakes that by confirming the preliminary information electronically, they have accurately and completely obtained the address to be provided by the SELLER, the basic characteristics of the ordered products, the price of the products including taxes, and the payment and delivery details before the conclusion of the distance sales contract.

9.2. Each product subject to the contract shall be delivered to the BUYER or the person and/or entity at the address specified by the BUYER, within the period stated in the preliminary information section on the website, based on the distance of the BUYER’s place of residence, provided that it does not exceed the legal 30-day period. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to cancel the contract.

9.3. The SELLER accepts, declares, and undertakes to deliver the product subject to the contract complete, in accordance with the specifications stated in the order, and, if applicable, with warranty certificates, user manuals, and other necessary information and documents. The SELLER further undertakes to deliver the product in a sound and standard-compliant manner, free from any defects, in accordance with legal regulations and the principles of honesty and good faith. The SELLER also agrees to maintain and improve the quality of service, exercise necessary care and attention during the performance of the work, and act prudently and with foresight.

9.4. The SELLER may, before the expiration of the performance obligation under the contract, supply a different product of equal quality and price with the clear consent of the BUYER.

9.5. If it becomes impossible for the SELLER to fulfill the product or service subject to the order, the SELLER agrees, declares, and undertakes to notify the consumer in writing within 3 days from the date it is learned, and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER accepts, declares, and undertakes that they will confirm this contract electronically for the delivery of the product, and if for any reason the payment for the product is not made and/or is canceled in the bank records, the SELLER’s

obligation to deliver the product will be terminated.

9.7. The BUYER accepts, declares, and undertakes that if, after the delivery of the product to the BUYER or the person and/or entity at the address specified by the BUYER, the product price is not paid to the SELLER by the relevant bank or financial institution due to unauthorized use of the BUYER’s credit card by unauthorized persons, the BUYER will return the product within 3 days, with shipping costs to be borne by the SELLER.

9.8. The SELLER accepts, declares, and undertakes that if it is unable to deliver the product subject to the contract within the specified time due to force majeure situations—such as events beyond the control of the parties, which could not have been foreseen in advance and which prevent and/or delay the fulfillment of obligations—it will notify the BUYER of this situation. The BUYER has the right to request the cancellation of the order, replacement of the product with an equivalent (if available), and/or the postponement of the delivery until the obstructive condition is eliminated. If the order is canceled by the BUYER, the amount paid in cash will be refunded to the BUYER in full within 14 days. If the payment was made by credit card, the product amount will be refunded to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the amount refunded by the SELLER to the credit card to reflect in the BUYER's account may take 2 to 3 weeks, and that the reflection of this amount to the BUYER’s accounts after it is returned to the bank is entirely related to the bank’s processing, and the BUYER cannot hold the SELLER responsible for possible delays.

9.9. The SELLER has the right to contact the BUYER via mail, e-mail, SMS, phone calls, and other means using the address, e-mail address, landline and mobile phone numbers, and other contact information provided by the BUYER in the registration form on the website or updated later, for communication, marketing, notifications, and other purposes. By accepting this contract, the BUYER acknowledges and declares that the SELLER may engage in the communication activities mentioned above.

9.10. The BUYER shall inspect the product/service subject to the contract before accepting delivery; damaged or defective products/services such as those with dents, cracks, torn packaging, etc., shall not be accepted from the shipping company. The product/service that is accepted will be deemed undamaged and in good condition. After delivery, the responsibility for properly preserving the product/service lies with the BUYER. If the right of withdrawal is to be exercised, the product/service must not be used. The invoice must also be returned.

9.11. If the holder of the credit card used by the BUYER during the order is not the same person as the BUYER or if a security breach is detected with the credit card used in the order before the product is delivered to the BUYER, the SELLER may request from the BUYER the identity and contact information of the cardholder, the credit card statement from the previous month, or a written confirmation from the bank stating that the credit card belongs to the BUYER. Until the requested information/documents are provided by the BUYER, the order will be suspended, and if these requests are not fulfilled within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided when registering on the SELLER’s website is accurate and truthful, and that in the event the SELLER suffers any damages due to the inaccuracy of such information, the BUYER will immediately, in cash and in full, compensate the SELLER upon the SELLER's first notification.

9.13. The BUYER agrees and undertakes to comply with the provisions of applicable legal regulations while using the SELLER’s website and not to violate them. Otherwise, all legal and criminal liabilities arising will be fully and exclusively borne by the BUYER.

9.14. The BUYER may not use the SELLER’s website in any way that disrupts public order, violates general morality, disturbs or harasses others, for an unlawful purpose, or in a manner that infringes upon the material and moral rights of others. Additionally, the BUYER may not engage in activities that prevent or hinder others from using the services, such as spam, viruses, Trojan horses, etc.

9.15. Links to other websites and/or content that are not under the control of the SELLER and/or are owned or operated by third parties may be provided through the SELLER’s website. These links are provided for the convenience of the BUYER and do not imply an endorsement of any such website or the individuals operating it. The SELLER does not guarantee the content of the linked websites.

9.16. The member who violates one or more of the provisions listed in this contract shall be personally liable, both criminally and legally, for such violations and shall hold the SELLER harmless from any legal and criminal consequences arising from such violations. Furthermore, in the event that the matter is brought into the legal domain due to the violation, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership agreement.

RIGHT OF WITHDRAWAL

10.1. If the distance contract is related to the sale of goods, the BUYER may exercise the right of withdrawal by rejecting the goods within 14 (fourteen) days from the delivery date to the BUYER or the person/entity at the address specified by the BUYER, without assuming any legal or penal liability and without providing any justification, provided that the SELLER is notified. In distance contracts related to the provision of services, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service has begun with the consumer's approval before the expiration of the withdrawal period. Any costs arising from the use of the right of withdrawal shall be borne by the BUYER. By accepting this contract, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.

10.2. To exercise the right of withdrawal, written notice must be sent to the SELLER via registered mail with return receipt, fax, or e-mail within 14 (fourteen) days, and the product must not have been used in accordance with the provisions of this contract regarding “Products for Which the Right of Withdrawal Cannot Be Exercised.” In the case of exercising this right:

a) The invoice of the product delivered to the BUYER or a third party (if the invoice for the product to be returned is corporate, the return invoice issued by the institution must also be sent with the product. Returns for orders with invoices issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued).

b) The return form,

c) The product must be returned complete and undamaged, along with its box, packaging, and any standard accessories, if applicable.

f) If the use of the right of withdrawal causes the total amount to fall below the campaign limit set by the SELLER, the discount amount enjoyed under the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for the following products: Goods prepared according to the BUYER's request or clearly tailored to the BUYER's personal needs, which cannot be returned, such as lingerie, swimsuits, bikini bottoms, cosmetics, single-use products, goods with a risk of rapid spoilage or approaching expiration dates, and products that, after being delivered to the BUYER, cannot be returned due to health and hygiene concerns if the packaging is opened. Products that mix with other items after delivery and cannot be separated due to their nature. Goods related to periodicals such as newspapers and magazines, except those provided under subscription contracts. Services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer. Audio or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, and goods whose packaging has been opened by the BUYER. Additionally, the right of withdrawal cannot be exercised for services that have begun to be performed with the consumer's approval before the expiration of the withdrawal period, as per the Regulation.

Cosmetics and personal care products, lingerie items, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) must remain unopened, unused, untested, and undamaged in order to be returned.

DEFAULT AND LEGAL CONSEQUENCES

The BUYER accepts, declares, and undertakes that if they default on the payment by credit card, they will pay interest in accordance with the credit card agreement between the cardholder and the bank, and will be responsible to the bank. In this case, the relevant bank may resort to legal actions; it may claim the costs and attorney's fees from the BUYER, and in any case, if the BUYER defaults due to the debt, the BUYER agrees, declares, and undertakes to pay the damages incurred by the SELLER due to the delayed performance of the debt.

COMPETENT COURT

In disputes arising from this contract, complaints and objections shall be submitted to the consumer problems arbitration board or the consumer court in the place where the consumer is domiciled or where the consumer transaction took place, within the monetary limits specified in the law below. Information regarding the monetary limit is as follows:

Effective from 28/05/2014:

b) In disputes with a value of less than 3,000.00 (three thousand) TRY, they shall be submitted to the provincial consumer arbitration boards.

c) In cities with metropolitan status, disputes with a value between 2,000.00 (two thousand) TRY and 3,000.00 (three thousand) TRY shall be submitted to the provincial consumer arbitration boards.

This Contract is made for commercial purposes.

ENTRY INTO FORCE

The BUYER is considered to have accepted all the terms of this contract when making the payment for the order placed on the Site. The SELLER is obligated to make the necessary software arrangements to ensure that the BUYER provides confirmation that they have read and accepted this contract before the order is processed.

SELLER:

BUYER:

DATE:

1.PARTIES

This Contract has been signed between the parties below under the terms and conditions specified below

‘BUYER’; (hereinafter referred to as the “BUYER” in this Contract)

FULL NAME:

ADDRESS:

‘SELLER’; (hereinafter referred to as the “SELLER” in this Contract)

FULL NAME:

ADDRESS:

2.DEFINITIONS

In the implementation and interpretation of this contract, the terms listed below shall have the meanings set forth next to them.

MINISTER: Refers to the Minister of Customs and Trade,

MINISTRY: Refers to the Ministry of Customs and Trade,

LAW: Refers to the Law No. 6502 on the Protection of Consumers.

REGULATION: Refers to the Regulation on Distance Contracts (OG: 27.11.2014/29188).

SERVICE: Refers to the subject of any consumer transaction other than the provision of goods, which is performed or committed to be performed in exchange for a fee or benefit.

SELLER: Refers to the company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf of or for the account of the party offering the goods.

BUYER: Refers to the natural or legal person who acquires, uses, or benefits from a good or service for purposes that are not commercial or professional.

SITE: Refers to the website owned by the SELLER.

ORDERING PARTY: Refers to the natural or legal person who requests a good or service through the website owned by the SELLER.

PARTIES: Refers to the SELLER and the BUYER.

CONTRACT: Refers to this contract executed between the SELLER and the BUYER.

GOODS: Refers to movable items subject to purchase and intangible goods such as software, audio, video, and similar items prepared for use in electronic environments.

3.SUBJECT

SELLER INFORMATION

Company Name:

Address:

Phone:

Fax:

Email:

BUYER INFORMATION

Recipient:

Delivery Address:

Phone:

Fax:

Email/Username:

ORDERING PARTY INFORMATION

Full Name/Title:

Address:

Phone:

Fax:

Email/Username:

INFORMATION ON THE PRODUCT(S) SUBJECT TO THE CONTRACT

1.The basic characteristics of the good(s)/product(s)/service (type, quantity, brand/model, color, number of items) are published on the SELLER’s website. If the SELLER has organized a campaign, the basic characteristics of the relevant product can be reviewed during the campaign period. The campaign is valid until the specified date.

7.3. The total sales price of the goods or services subject to the contract, including all taxes, is shown below.

Product Description

Quantity

Unit Price

Subtotal (VAT Included)

Shipping Fee

Total:

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the product delivery fee, will be paid by the SELLER.

INVOICE INFORMATION

Full Name/Title

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered to the billing address together with the order at the time of delivery.

GENERAL PROVISIONS

9.3. The SELLER agrees, declares, and undertakes to deliver the product subject to the contract complete, in accordance with the specifications stated in the order, and, if applicable, with warranty certificates, user manuals, and other necessary information and documents. The SELLER further agrees to deliver the product in a sound and standard-compliant manner, free from any defects, in accordance with legal regulations and the principles of honesty and good faith. The SELLER also agrees to maintain and improve the quality of service, exercise necessary care and attention during the performance of the work, and act prudently and with foresight.

9.4. The SELLER may, before the expiration of the performance obligation under the contract, supply a different product of equal quality and price with the clear consent of the BUYER.

9.7. The BUYER agrees, declares, and undertakes that if, after the delivery of the product to the BUYER or the person and/or entity at the address specified by the BUYER, the product price is not paid to the SELLER by the relevant bank or financial institution due to unauthorized use of the BUYER’s credit card by unauthorized persons, the BUYER will return the product within 3 days, with shipping costs to be borne by the SELLER.

9.8. The SELLER agrees, declares, and undertakes that if it is unable to deliver the product subject to the contract within the specified time due to force majeure situations—such as events beyond the control of the parties, which could not have been foreseen in advance and which prevent and/or delay the fulfillment of obligations—it will notify the BUYER of this situation. The BUYER has the right to request the cancellation of the order, replacement of the product with an equivalent (if available), and/or the postponement of the delivery until the obstructive condition is eliminated. If the order is canceled by the BUYER, the amount paid in cash will be refunded to the BUYER in full within 14 days. If the payment was made by credit card, the product amount will be refunded to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the amount refunded by the SELLER to the credit card to reflect in the BUYER’s account may take 2 to 3 weeks, and that the reflection of this amount to the BUYER’s accounts after it is returned to the bank is entirely related to the bank’s processing, and the BUYER cannot hold the SELLER responsible for possible delays.

9.15. Links to other websites and/or content that are not under the control of the SELLER and/or are owned or operated by third parties may be provided through the SELLER’s website. These links are provided for the convenience of the BUYER and do not imply an endorsement of any such website or the individuals operating it. The SELLER does not guarantee the content of the linked websites.

RIGHT OF WITHDRAWAL

b) The return form,

c) The product must be returned complete and undamaged, along with its box, packaging, and any standard accessories, if applicable.

f) If the use of the right of withdrawal causes the total amount to fall below the campaign limit set by the SELLER, the discount amount enjoyed under the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Products that are prepared upon the BUYER's request or explicitly tailored to their personal needs and are not suitable for return—such as innerwear bottom pieces, swimwear, bikini bottoms, makeup products, single-use items, items with a risk of spoiling quickly or having an expired shelf life—cannot be returned if their packaging is opened by the BUYER after delivery, as doing so would render their return inappropriate for health and hygiene reasons. Additionally, items that, after delivery, are mixed with other products and cannot be separated due to their nature, as well as items like newspapers and magazines related to periodical publications provided outside of subscription agreements, are non-returnable.

Non-tangible goods delivered instantly to the consumer electronically (e.g., digital content, software programs, or audiovisual recordings), as well as data-recording and storage devices, computer consumables, and similar products whose packaging has been opened by the BUYER, are also non-returnable in accordance with the Regulation. Moreover, withdrawal rights cannot be exercised for services that have commenced upon the consumer's consent before the withdrawal period ends, as mandated by the Regulation.

Cosmetics and personal care products, lingerie items, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) must remain unopened, untested, undamaged, and unused in order to be returned.

DEFAULT AND LEGAL CONSEQUENCES

COMPETENT COURT

Effective from 28/05/2014:

a) For disputes with a value of less than 2,000.00 (two thousand) TRY, in accordance with Article 68 of the Law No. 6502 on the Protection of Consumers, they shall be submitted to the district consumer arbitration boards.

b) For disputes with a value of less than 3,000.00 (three thousand) TRY, they shall be submitted to the provincial consumer arbitration boards.

c) In cities with metropolitan status, disputes with a value between 2,000.00 (two thousand) TRY and 3,000.00 (three thousand) TRY shall be submitted to the provincial consumer arbitration boards.

This Contract is made for commercial purposes.

ENTRY INTO FORCE

SELLER:

BUYER:

DATE:

DISTANCE SALES CONTRACT

1.PARTIES

This Contract has been executed between the parties below, in accordance with the terms and conditions specified below.

"BUYER"; (hereinafter referred to as "BUYER" in this contract)

FULL NAME:

ADDRESS:

"SELLER"; (hereinafter referred to as "SELLER" in this contract)

FULL NAME:

ADDRESS:

By accepting this contract, the BUYER agrees and acknowledges that upon confirming the order, they will be obligated to pay the price of the order and any additional fees such as shipping costs, taxes, and other specified charges, and they confirm that they have been informed about this obligation in advance.

2.DEFINITIONS

In the implementation and interpretation of this contract, the terms listed below shall have the meanings ascribed to them alongside.

MINISTER: Refers to the Minister of Customs and Trade.

MINISTRY: Refers to the Ministry of Customs and Trade.

LAW: Refers to the Law No. 6502 on the Protection of Consumers.

REGULATION: Refers to the Regulation on Distance Contracts (OG: 27.11.2014/29188).

SERVICE: Refers to any consumer transaction other than the provision of goods, performed or committed to be performed in exchange for a fee or benefit.

SELLER: Refers to the company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf of or for the account of the party offering the goods.

BUYER: Refers to the natural or legal person who acquires, uses, or benefits from a good or service for purposes that are not commercial or professional.

SITE: Refers to the website owned by the SELLER.

ORDERING PARTY: Refers to the natural or legal person who requests a good or service through the website owned by the SELLER.

PARTIES: Refers to the SELLER and the BUYER.

CONTRACT: Refers to this contract executed between the SELLER and the BUYER.

GOODS: Refers to movable items subject to purchase, as well as intangible goods prepared for use in electronic environments such as software, audio, video, and similar content.

3.SUBJECT

This Contract governs the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the specifications and sales price of which are specified below, ordered electronically by the BUYER through the website owned by the SELLER.

SELLER INFORMATION

Company Name

Address

Phone

Fax

BUYER INFORMATION

Recipient

Delivery Address

Phone

Fax

Email/Username

ORDERING PARTY INFORMATION

Full Name/Title

Address

Phone

Fax

Email/Username

INFORMATION ON THE PRODUCT(S) SUBJECT TO THE CONTRACT

The basic characteristics of the good(s)/product(s)/service (type, quantity, brand/model, color, number of items) are published on the SELLER's website. If the SELLER has organized a campaign, the basic features of the relevant product can be reviewed during the campaign period. The campaign is valid until the specified date.

7.3. The total sales price of the goods or services subject to the contract, including all taxes, is shown below.

Product Description

Quantity

Unit Price

Subtotal (VAT Included)

Shipping Fee

Total:

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the product delivery fee, will be paid by the BUYER.

INVOICE INFORMATION

Full Name/Title

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered to the billing address together with the order at the time of delivery

GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read the basic characteristics, sales price, payment method, and delivery information of the product subject to the contract on the SELLER's website, and have confirmed their understanding of this information electronically. The BUYER further acknowledges, declares, and undertakes that they have correctly and fully obtained the address that must be provided by the SELLER, the basic characteristics of the ordered products, their price including taxes, and payment and delivery details before the formation of the distance sales contract.

9.2. Each product subject to the contract will be delivered to the BUYER or the person/institution specified by the BUYER at the address provided, within the period specified on the website, based on the BUYER's place of residence, without exceeding the 30-day legal limit. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to cancel the contract.

9.3. The SELLER undertakes to deliver the product in full, in accordance with the specifications indicated in the order, and to provide any relevant warranty documents, manuals, and necessary information. The SELLER also commits to ensuring that the product is free from defects and delivered in compliance with legal standards, while maintaining and improving service quality, exercising necessary care, and acting with prudence and foresight during execution.

9.4. The SELLER may provide a different product of equal quality and price, with the explicit consent of the BUYER, before the expiration of the delivery obligation under the contract.

9.5. If the product or service becomes impossible to fulfill, the SELLER commits to notifying the BUYER in writing within 3 days of learning about the impossibility, and to refunding the total amount to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes to confirm the contract electronically for the delivery of the product. In the event of non-payment or cancellation of the payment by the BUYER, the SELLER is no longer obligated to deliver the product.

9.7. If the product is delivered to the BUYER or the designated person/institution, and the BUYER’s credit card is used fraudulently by unauthorized persons, causing non-payment of the product price to the SELLER, the BUYER undertakes to return the product within 3 days, with the shipping cost borne by the SELLER.

9.8. In the event of force majeure situations that prevent the SELLER from delivering the product on time due to unforeseen and unavoidable circumstances, the SELLER commits to informing the BUYER. The BUYER has the right to request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the BUYER cancels the order, any payment made by the BUYER will be refunded within 14 days for cash payments, and for credit card payments, the amount will be refunded within 14 days to the relevant bank. The BUYER acknowledges that the average process for the bank to reflect the refunded amount to their account may take 2 to 3 weeks, and the SELLER is not responsible for any delays caused by the bank’s processing.

9.9. The SELLER has the right to contact the BUYER through the address, email, fixed and mobile phone numbers, and other communication details provided in the registration form or later updated by the BUYER. The BUYER acknowledges and agrees that the SELLER may contact them via mail, email, SMS, phone calls, and other communication methods for communication, marketing, notifications, and other purposes.

9.10. The BUYER agrees to inspect the product or service before accepting it. If the product is damaged, such as being crushed, broken, or the packaging is torn, the BUYER will not accept it from the courier. The product will be considered to have been accepted as undamaged and intact. After delivery, the BUYER is responsible for taking proper care of the product. If the right of withdrawal is to be exercised, the product must not have been used, and the invoice must be returned.

9.11. If the credit card holder used in the order is not the same person as the BUYER, or if a security issue is detected regarding the credit card used before the product is delivered, the SELLER may request identification and contact details of the credit card holder, the previous month’s credit card statement, or a letter from the bank confirming the card's ownership. If the requested documents are not provided within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER undertakes that the personal and other information provided during the registration on the SELLER's website is accurate and undertakes to compensate the SELLER for any damages caused by the falsehood of this information, upon the SELLER's first notice.

9.13. The BUYER agrees and undertakes to comply with the legal regulations while using the SELLER's website and not to violate them. Otherwise, all legal and penal liabilities arising will fully and exclusively bind the BUYER.

9.14. The BUYER cannot use the SELLER's website in any way that disrupts public order, is contrary to general morality, causes discomfort or harassment to others, is for illegal purposes, or infringes on others' material and moral rights. The BUYER also cannot engage in activities that prevent or make it difficult for other users to use services (such as spam, viruses, Trojan horses, etc.).

9.15. Links to other websites or content operated by third parties, which are not under the control of the SELLER, may be provided through the SELLER's website. These links are provided for the convenience of the BUYER and do not imply the SELLER’s endorsement of the website or its operator, nor do they provide any guarantees regarding the content of the linked websites.

9.16. If a member violates one or more of the clauses of this contract, the member shall be personally liable for the legal and penal consequences of this violation and will indemnify the SELLER for the legal and penal consequences. Additionally, in the case of the violation being brought to the legal domain, the SELLER reserves the right to request compensation from the member for failure to comply with the membership contract.

RIGHT OF WITHDRAWAL

10.1. The BUYER, in the case of a distance contract related to the sale of goods, may exercise the right of withdrawal without any legal or penal responsibility and without providing any reason, by notifying the SELLER within 14 (fourteen) days from the delivery date of the product to them or to the person/entity at the address indicated. In distance contracts related to the provision of services, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the provision of services has started with the consent of the consumer before the expiration of the withdrawal period. The costs arising from the exercise of the right of withdrawal are borne by the BUYER. By accepting this contract, the BUYER acknowledges that they have been informed about the right of withdrawal in advance.

10.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing by registered mail, fax, or email within the 14 (fourteen) day period, and the product must not have been used as specified in the "Non-Returnable Products" provisions of this contract. In the event of the exercise of this right:

a) The invoice of the product delivered to the BUYER or a third party (If the product to be returned is for a company, the return invoice issued by the company must be sent along with the product. Return requests for orders invoiced to companies will not be completed if the RETURN INVOICE is not provided.)

b) Return form,

c) The product(s) to be returned must be delivered complete and undamaged, along with its box, packaging, and, if any, standard accessories.

d) The SELLER is obligated to refund the total amount and the documents that obligate the BUYER within 10 days after receiving the withdrawal notification, and to take back the product within 20 days.

e) If the value of the product decreases due to the BUYER's fault or if it becomes impossible to return, the BUYER is obligated to compensate the SELLER for the loss proportionate to their fault. However, the BUYER is not responsible for changes and damages resulting from proper use of the product within the withdrawal period.

f) If the right of withdrawal is exercised and the total amount falls below the campaign limit set by the SELLER, the discount amount obtained under the campaign will be canceled.

NON-RETURNABLE PRODUCTS FOR THE RIGHT OF WITHDRAWAL

Products tailored to the BUYER's requests or explicit personal needs that are not suitable for return—such as innerwear bottoms, swimwear, bikini bottoms, makeup products, single-use items, items prone to rapid spoilage or with a potential expiry date—cannot be returned if their packaging is opened by the BUYER after delivery due to health and hygiene considerations. Additionally, items that, after delivery, are mixed with other products and cannot be separated due to their nature, as well as periodicals like newspapers and magazines provided outside subscription agreements, are non-returnable.

Similarly, intangible goods instantly delivered to the consumer electronically (e.g., digital content, software programs, or audiovisual materials), as well as data-recording and storage devices, computer supplies, and other such items, are not eligible for return if their packaging has been opened by the BUYER, in compliance with the Regulation. Furthermore, services initiated upon the consumer's approval before the withdrawal period ends are not subject to withdrawal rights under the Regulation.

Cosmetics and personal care products, innerwear, swimwear, bikini items, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery supplies (such as toner, cartridges, ribbon, etc.) must remain unopened, untested, undamaged, and unused for a return to be accepted.

DEFAULT AND LEGAL CONSEQUENCES

The BUYER, in the case that they default on a payment made by credit card, agrees, declares, and undertakes that they will pay interest under the credit card agreement between them and the bank, and will be liable to the bank. In this case, the relevant bank may resort to legal action; it may request the arising expenses and attorney fees from the BUYER, and in any case, if the BUYER defaults on the debt, the BUYER agrees, declares, and undertakes to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.

COMPETENT COURT

In disputes arising from this contract, complaints and objections will be made to the consumer problems arbitration board or the consumer court in the place where the consumer resides or the consumer transaction was made, within the financial limits specified in the law below. The details of the financial limits are as follows:

Effective from 28/05/2014:

a) In disputes with a value under 2,000.00 (two thousand) TL, in accordance with Article 68 of the Law No. 6502 on the Protection of Consumers, they will be submitted to district consumer arbitration boards.

b) In disputes with a value under 3,000.00 (three thousand) TL, they will be submitted to provincial consumer arbitration boards.

c) In cities with metropolitan status, disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL will be submitted to provincial consumer arbitration boards.

This contract is made for commercial purposes.

ENTRY INTO FORCE

The BUYER is deemed to have accepted all the terms of this contract when they complete the payment for the order placed on the Site. The SELLER is obligated to make the necessary software arrangements to obtain confirmation from the BUYER that they have read and accepted this contract before the order is processed.

SELLER:

BUYER:

DATE: